General booking Terms and Conditions relevant to all self-catering holidays featured on this site
1. The deposit is payable at the time of booking and Provisional reservations (without payment) can be held only for 7 days until a deposit is received. 2.The balance of the hire charge is usually payable 4 to 6 weeks prior to the arrival date. It is your responsility and not the holiday home owner to make sure this payment is received. Failure to settle in full may result in self-catering-scotland.com or the holiday home owners re-letting the accommodation without notice to the hirer. Reservations made within 4 weeks of the planned arrival date always require full payment at the time of booking. 3. An accepted deposit and or completed booking form is a contract and in the event of cancellation, no monies are obliged to be refunded. Cancellations must be received in writing and in most cases we will do everything possible to re-let accomodation subject to cancellation with a view to forwarding any monies recovered over and above the original deposit. Holiday/cancellation insurance is recommended and not included in the cost of hire of any holiday homes on this website. 4. It is a firm condition of letting that guest's leave their accommodation in clean condition, just as they would expect to find it. Any damage or shortage found subsequently will be charged for. The proprietors reserve the right to inspect the accommodation before departure and charges may be levied if the unit is not left in a clean and tidy condition. A good house keeping Security Deposit is often required with reservations. This is normally returned within 7 days of the end of the tenancy unless there is damage to the property or its contents, items missing, the accommodation is left unfit or untidy, or there is disruptive or abusive behaviour. 5. If the holiday home is not claimed and occupied within 24 hours of the due time of arrival any right to the property may be forfeited (unless a prior special arrangement is made due to travel related delays, or health matters) 6. On arrival and occupation of the accommodation, the hirer should satisfy themselves that the accommodation is in good condition, and that the equipment in the inventory is complete. By occupying the accommodation without registering any fault or breakage, the hirer accepts responsibility for the unit and its equipment throughout the period of hire. 7. The hirer has no right to sub-let the accommodation or permit more than the agreed number of persons to occupy it. 8. The Proprietors reserve the right to provide a different type of accommodation with the same or greater number of beds, should an un-expected emergency, situation or breakdown occur with the original property allocated. They must also with prior notice be allowed entry to the property during your stay to carry out any essential maintainance that cannot be completed during a changeover. 9. The Proprietors reserve the right to refuse or cancel an advance reservation, in this unlikely scenario any paid monies will be refunded and the proprietors will not be liable to any further claims. 10. The Proprietors also reserve the right to expel a resident for conduct that is detrimental to the well-being or comfort of other holiday makers or neighbours. 11. Most cottages, Lodges and Cabins featured are in quiet places - please do not disturb others by unnecessary noise from cars, TVs, radios or musical instruments etc. especially after 10pm. 12. A maximum of 2 well behaved clean Pets are permitted in some of the properties featured and an extra charge for cleaning is normally payable, pets must be entered on all booking forms. Pet owners are requested to bring either a basket and or bedding and must keep pets off any seating and must not under any circumstances allow their pets to enter the bedrooms. 13. No single parties or groups unless an organised group (i.e Scouts/Walking Club etc) with prior approval. 14. Reservations cannot be accepted from persons under 21 years old 15. Day visitors are welcome at the discretion of the management, please discuss this with the caretaker or cottage owner through the contact phone numbers provided. 16. Clients must acquaint themselves with the safety precautions against fire and the whereabouts of the firepoints. 17. No firearms, guns, catapults, kites or open fires permitted. 18. Anyone who wilfully or negligently causes damage to any buildings or equipment will be responsible for the cost of remedial repairs. 19. A written confirmation will be sent in receipt of the deposit or full payment. Please note that once a reservation is confirmed, customers are liable for the whole cost of the let. 20. The management reserves the right to change the content at any time as appropriate. However every effort will be made to ensure that customers understand correctly the information given. We recommend all bookings and potential bookings check (refresh) the relevant webpage for regular updates, because holiday home owners do make regular upgrades and changes to their inventories. 21. self-catering-scotland.com does will not be liable for loss or damage to any property, caravan, car etc. while parked at the property, however such loss or damage may occur. 22. Payment of your fees constitutes accepting these conditions. 23. self-catering-scotland.com is owned and run in partnership by Tim Pickles and Adele McGuinness. It acts as agents for the owners and is not principals of any holiday homes featured on this website. The office address for all booking and mailing correspondance is Self Catering Scotland, 38 Coppice Lane, Hellifield, Skipton, North Yorkshire, BD23 4JW
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