Last updated: 4th January 2021
For over 20 years the safety of our guests and employees is of upmost importance to us, most of our self catering properties are still able to accommodate bookings up to 04/01/21 departure date, and to date no Covid-19 case have been reported in any properties.
IMPORTANT – We are not able to accommodate any self catering bookings between 26th December 2020 and 30th January 2021 due to latest covid-19 restrictions announced 19th December 2020.
Any affected bookings during this period should get in contact with us if we have not already contacted them to either rearrange their booking to new dates in 2021 or 2022 (please note there may be a higher charge to pay – or indeed a partial re-imbursement) or receive a credit voucher to use up to 2023, or cash refund if preferred.
Where applicable we would encourage guests to transfer their holidays if they can to ensure that they still get the holiday they wish for in the future, the property owner still receives the booking they had expected to receive, the local caretaking job your booking creates is secured for the future, and we can retain our humble agency fee for organising your booking and its additional administration.
Further to this we strongly recommend you see the latest guidelines below before committing to any future. However we must stress that non availability of any local facilities / services, or the obvious need to social distance from any person out with your bubble in the locality you are journeying too, is not a reason for cancelation. We are hiring self contained self catering holiday properties, so only their forced closure (as March to July and December 26th to January 16th 2021) or an official law enforcement traveling to them, is a reason to receive a 2 year voucher / free booking transfer (or cash refund if preferred)
You can see the various protection levels in Scotland and the regions they apply to by visiting the
If you to need to cancel a future booking due to Covid-19 travel restrictions, self isolation / Illness, an E Voucher, free booking transfer (or cash refund if preferred) is available giving you the advantage of being able to reschedule within the period up to the end of 2022, you will not lose your money booking with us.
Where applicable we would encourage all guests to transfer their holidays if they can to ensure that they still get the holiday they wish for in the future, the property owner still receives the booking they had expected to receive, the local caretaking job your booking creates is secured for the future, and we can retain our humble agency fee for organising your booking and its additional administration.
Please note there may be an additional rental charge to pay / or part re-reimbursement if example the transfer is to a higher / lower value rental week.
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In the meantime we are continuing to follow the advice of the UK government – and will update this page accordingly.
Like all other companies we only hear of any updates when the Public does – so just like you we can only try to understand and interpret the latest coronavirus / covid-19 updates, we have no further insight to what the next government position will be, over and above anything the general public knows.
Further information for covid-19 is available at –
Please note that the cash refunds offered under this policy for rental charges are made by the Owner of the property and facilitated and offered by self-catering-scotland.com as an Agent on behalf of the Owners. We are also happy to make an ex gratia payment covering our commission and fees, as a gesture of goodwill and not because of any legal obligation to do so