Coronavirus – Covid 19 Information

Last updated: 4th April 2020

For over 20 years our customers’ well being is our top priority. In light of the UK government’s latest advice and due to the ever changing circumstances surrounding the coronavirus and the uncertainties that come with it, we understand that our customers may need to make changes to their travel plans because of it.

Until we have more information we have also decided to temporarily stop customers from making new bookings with any arrival dates before the 4th June 2020. This isn’t a decision we have taken lightly but we deem it to be the safest and best at this present time.

Any customers travelling on or from 1st May to before 22nd May 2020 may request to transfer their holiday to new dates, free of charges.

Below applies to owner direct properties only

Q – I’m wanting to make a booking now for a date beyond 4th June 2020, but what happens if the Government has not lifted the current covid-19 enforced travel restrictions (announced 23rd March) by this time, or for another date into the future ?

A – Some travel insurance companies are covering new bookings made now for covid-19 cancellation. Either way for your peace of mind, we trust that in the event they will not, customers will be offered a free transfer of monies paid to a future booking date up to 2022 at the same property booked. You will not lose any money, it is only us, and most of the property owners who will do so, due to the Business interruption cover dis-honoring claims. Owner Cottages Direct –

In the meantime we are continuing to follow the advice of the UK government – and will update this page accordingly.

Where can I receive more information about Coronavirus?

We would advise you to check the GOV.UK website for the most up to date information.