Coronavirus – Covid 19 Information

Last updated: 28th May 2020

For over 20 years the safety of our guests and employees is of upmost importance to us. In light of this, and in line with latest government direction and our larger partner we are only accepting new bookings that have an arrival date on or after 3rd July 2020.

Any customers travelling before 29th June 2020 may request to transfer their holiday to new dates, free of charges. However there may be an additional rental charge to pay if example the transfer is to a higher value rental week

For existing customers with travel dates after 3rd July 2020

At present, there is no indication that holidays after 3 July 2020 cannot go ahead, so we are not currently able to accept covid-19 transfer requests, or cancellations for customers travelling after the 4th July unless the current Government ordered travel ban continues beyond 4th July 2020. Our standard terms and conditions apply for any other cancellations after 4th July.

Below applies to owner direct properties

Q – I have a booking or I’m wanting to make a booking now for a date beyond 4th July 2020, but what happens if the Government has not lifted the current covid-19 enforced travel restrictions by this time, or for another date into the future ?

A – Some travel insurance companies are covering new bookings made now for covid-19 cancellation. Either way for your peace of mind, we trust that in the event they will not, customers will be offered a free transfer of monies paid to a future booking date up to 2022 at the same property booked. You will not lose your money. Owner Cottages Direct –

In the meantime we are continuing to follow the advice of the UK government – and will update this page accordingly.

Where can I receive more information about Coronavirus?

We would advise you to check the GOV.UK website for the most up to date information.